Solution Architect

A unicorn in the making is looking for the most enthusiastic, talented and passionate customer success engineer to join the magic circle. 
We are in stealth mode, busy creating the first all-in-one digital workflow platform for agile security teams. Using our platform, organizations easily turn piles of security findings into actions and have all of their risk reduction tasks organized in one place, so that finally everyone can be on top of things and security can get done. 
We are looking for a Customer Success engineer to join our growing team. You will be responsible for making sure our customers are extracting most of the value from our platform.
If you have a passion for building great products from their early days to a market leader we want to meet you.
Ultimately, by joining an early stage team that solves a major pain for its customers, you will have a significant impact on the company’s products and once in a lifetime technology challenges. 
Requirements  
At least 3 years of experience in customer-facing technical roles (support, professional services, consultancy etc.)      
Good technical skills – ability to troubleshoot and identify problems in dynamic technology environments.      
Knowledge of cloud environments.      
Project management capabilities – organize and maintain the status and action items with each of the customers.      
Ability to work in ever-changing environments and priorities     
Ability to work in multiple time zones (most customers are in the US).      
Knowledge of Python and / or SQL
Skills  
Fluent English – written and spoken     
Perfect communication skills     
Super fast learner     
Team player     
A fun to work with teammates with CAN DO attitude and problem-solving skills
Advantages  
Cybersecurity understanding and implementation of security tools     
Experience with configuring and managing enterprise application     
Cybersecurity understanding and implementation of security tools