RESPONSIBILITIES
Cultivate and expand relationships —becoming an invaluable resource for clients and internal teams on all aspects of Spot technology
Grow client potential through strategic client relationship management, opportunity identification, and up-sell/cross-sell initiatives
Work cross-functionally with BD, operations, reporting and other Client Solutions teams to ensure successful client on-boarding, continued client success and growth
Manage clients’ daily questions, issues, feedback, and make sure to inform appropriate parties internally
REQUIREMENTS
3-5 years’ experience as a quota-carrying Account Manager within a global B2B-focused SaaS company
Prior success maintaining and managing an active pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives
Ability to align the value of the solutions to customers’ missions, KPIs, and/or business objectives
Excellent business acumen. You understand how to position, sell and negotiate value, calculate ROI, and you are deeply trained in strategic selling
You are never satisfied until your customer is an enthusiastic reference account and will do what it takes to help make your customers successful
Strong written and verbal communication skills