Job Responsibilities
· Work directly with client’s IT or engineering departments to scope and design deployments of Kaltura’s video technology stack, and related web applications.
· Deploy, manage, tune, and maintain customer video platforms, applications and infrastructure.
· Orchestrate the deployment of video delivery and video caching infrastructure to tens or hundreds of client sites using Ansible or similar tools.
· Develop monitoring plans, and integrate client deployments into Kaltura’s monitoring solutions.
· Work closely with other System Engineering team members to improve deployment tools and processes.
· Collaborate with members of our R&D and core platform teams to improve Kaltura’s platform based on real-world use cases.
· Assist Kaltura’s Customer Care team in reviewing incoming support cases from flagship clients.
· Assist the Sales and Sales Engineering team during major pre-sales engagements through technical consultation.
· Participate in on-call rotation to support Kaltura’s most business-critical environments.
Minimum Qualifications
· Hands-on experience with automation tools like Ansible, Chef, or Puppet.
· Expertise in Linux system administration (command line).
· Past experience deploying and managing medium- or large-scale web application stacks: LAMP, load balancers, Elastic, caching layers such as Couchbase, etc.
· Strong interpersonal skills and are comfortable interacting with technical client representatives.
· Self-starter who is comfortable engaging others for assistance and information, and managing a prioritized work queue.
· Can comfortably converse and communicate in English.