We are looking for an experienced Production DevOps Engineer who cares deeply about the
technical side of operations and making sure that everything is running smoothly for our web
applications. This person should be deeply familiar with a variety of monitoring solutions.
Key Responsibilities
• Providing application support for multiple mission-critical applications in SaaS and cloud
environments
• Manages and appropriately escalates delivery impediments, risks, issues, and changes associated
with the product development initiatives
• Possesses excellent verbal and written communication skills and the ability to interact professionally
with a diverse group of developers, product owners, and subject matter experts
• Provide technical support, deploy updates and fixes
• Design and implement build, deployment, and configuration management
• Handle code deployments in all environments
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance
• Brainstorm for new ideas and ways to improve development delivery
• Build, maintain, and monitor configuration standards
• Maintain day-to-day management and administration of projects
• Provide rotational on-call support to production issues after business hours
• Documentation of automation techniques and Operational run books
Essential Requirements
• At least one year of experience as a DevOps Engineer
• Strong UNIX / Linux hands-on experience and proficient in writing scripts in bash
• Hands-on experience with CI/CD tools (Jenkins, GitLab, Git, Ansible)- advantage
• Experience with monitoring systems and other reporting tools (ELK, Grafana, Prometheus)