Professional Services QA

Responsibilities: Key Responsibilities:
• Write test plans and test cases from scratch
• Prepare and execute automated and manual testing
• Assist and manage customers with UAT
• Work in an Agile / Scrum environment
• Analyse and resolve failures and root causes issues
• Simultaneously work on multiple customer projects
• Work closely with other Professional Services Consultants and Project Managers
• Follow up with customer and product group to facilitate product improvements  
 
Qualifications: Desired Skills and Experience Skills/Requirements:
• IT Architecture experience  o Cloud fluency with services such as AWS, Heroku or Google Cloud Platform   o Experience working with large, complex and high-throughput systems   o Understanding of web infrastructure and network protocols
• Proficiency and experience with HTML/CSS/Javascript/JQuery
• Proficiency and experience with scripting Bash/Pearl/Python/JS
• Working knowledge of different data persistence methods including SQL
• Understanding of QA methodologies and best practices as well as experience writing test plans
• Strong manual and automation testing skills  
 
Nice to Have Software Skills:
• Understanding of web-based network authN/authZ approaches (Oauth, OpenID, PKI)
• Web Analytics and Tag Management Systems
• Digital or Voice based Customer engagement systems Personal Attributes
• Able to travel around the world – about once a quarter
• Team player with excellent verbal and written communication skills in English
• Self-starter, high personal motivation for success and ability to work independently.
• Managing multiple simultaneous projects
• Strong organizational skills with a quality focus, a great team attitude and analytical problem-solving skills