R&D Support Lead

Responsibilities:
Set and meet the operational stability and performance by KPIs
Lead the Tier 1-3 by personal example with HO capabilities
Dealing with pressure delivery of complex systems (24*7)
Supporting several environments and products on AWS with Sass and On premise installations
Expected Experience and Knowledge:
Familiarity with Support methodologies and practices and with customer facing experience
Bachelor’s Degree in Computer Engineering with Python expirence of minimal 2 years
Operational Technical Guru – Monitoring and Alerting based on ELK and Prometheus stack
DevOps knowledge – AWS, micro services environment with understanding and distributed DB architecture – Docker and K8S, Elasticsearch, MongoDB are advantage
Knowledge and understading of CD/CI processes
Knowledge and experience in problem solving in: Python,Scripting like: YAML, Ansible, bash, AWS and EC2, Docker, Ubuntu, ELK stack, Redis, Jenkins, Kobernetis, Spotinst
Working knowledge of cyber processes, agile development, system operations
A person that takes ownersip and covers the end-2-end