Responsibility:
• Interact with partners – train partners and work on joint opportunities
• Support the local sales team in sales situations where technical help is needed
• Provide technical support throughout the sales cycle (qualify the opportunity, sell the solution on its technical merits, write POCs, respond to RFIs/RFPs, support complex implementations for large customers once the deal is closed etc.)
• Transfer knowledge to both customers and partners (product demos, hands on training) and Work closely with service providers on deployments of the company's solutions – conduct needs assessment and work with them to use our solution as part of their commercial objectives in the market place
• Collect customer requests and passing them on to the product management team
Desired Skills and Experience:
• 3-5 years’ experience as an SE in storage or a related industry with service providers and large enterprise customers
• Strong presentation and technical analysis skills
• French – native speaker – a must! German will be highly valued.
• Willingness to travel to France– at least 50%
• High spoken and written English skills.
• Storage Experience – Such as Hitachi, EMC, IBM or NetApp – Knows how to create and manage LUNS, iSCSI initiators and targets, troubleshoot storage related problems. Has experience in creating, managing, troubleshooting file servers/NAS and experienced with enterprise ACL, CIFS, NFS, AFP
• Working knowledge of TCP/IP, including troubleshooting using tools such as wireshark, ethereal etc. Knowledge of DNS, and other common IP protocols such as SMTP etc.
• Experienced with Unix operating systems such as Linux, Solaris, etc. and 2-4 years VMware experience and/or certification