Tier-3 Engineer

Tier-3 Engineer
Minimum Requirements
• At least 2 years of experience as System Engineer, System Administrator or T2/T3/T4 Engineer
• CCNA certification (or equivalent)
• MCSA certification (or equivalent)
Required skills:
• Strong proven competencies in troubleshooting issues in the following areas:
• Application, Storage & HW Performance
• Networking (inc. Firewalls, QoS, VPNs)
• Deployment Topology
• Hardware (servers, VMs)
• Windows Server OS
• Active Directory
• Strong competencies with running and analyzing Perfmon or any other equivalent tool
• Strong competencies with running and analyzing Wireshark or any other equivalent tool
• Excellent sense of Accountability – leading investigation till resolution without compromises
• Excellent English written and verbal skills
• Ability to work well under pressure.
• Excellent sense of urgency
• Strong troubleshooting skills.
• Ability to work independently
• Excellent analytical, interpersonal, decision making and organizational skills.
• Ability to learn quickly in a high pace, challenging environment.
• Ability to conduct training sessions, give presentations, and interface and communicate with co-workers in a clear and professional manner.
Advantages:
• Experience with troubleshooting Microsoft SQL (including Profiler)
• Experience with troubleshooting IIS
• Experience with Storage (SAN, NAS) or any type of an Images Archive
• Experience with HL7 and DICOM processing, PACS/RIS/HIS systems