Tier4 Support Team lead

A Global Hi-Tech company is looking for Tier4 support team lead
The team is required to provide Tier4 technical support for communications applications .
Leading support team which is required to support US based operation teams and manage critical problems.
Requirements:
o At least 5 years’ experience supporting international customers as an expert.
o Required proven practical experience in leading teams in matrix environment
o Required proven practical experience in managing customer problems and crises in a production environment
o Technical background required in the following:
o Practical working experience with Linux distributions (RHEL, CENTOS etc)
o Practical experience with at least one of the following scripting languages Python, Perl, Bash
o Practical experience with at least one of the following languages Neo4j, Java, JavaScript – Advantage.
o Practical experience with SQL & NoSQL Databases such as MySql, Mongo, Elasticsearch and Cassandra – Advantage
o Familiar with Docker containers technology – Advantage
o Familiar with Amazon AWS & Microsoft AZURE cloud solutions – Advantage