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Technical Writer

Minimum Qualifications • Bachelor’s Degree in English Literature, Journalism, Writing or relating field. Technical Writing Diploma is a plus. • 3 years of Technical writing experience. • Excellent written and verbal communication skills • Strong organizational, analytical, and project management skills • Acquainted with work in Agile methodologies. • Demonstrable ability to take ownership and …

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Senior Support Engineer

We are looking for a Senior Support Engineer to provide deep technical assistance and leadership for our SDK product. You’ll work hand-in-hand with our most important clients, assist our support engineering team on complex issues including problematic API calls, SDK implementation and lend a hand with front-line support work when the team needs your help. …

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Field Solutions Engineer

Job description A Hi-Tech company is looking for Field Solutions Engineer with solid technical expertise in the fields of DevOps value chain with experience in advance automation, virtual infrastructure and storage along with great communication skills. The candidate will be heavily focused on implementing the company’s solution and bringing value to the company’s international customers …

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Technical Support Engineer

Must Have • Minimum 3 years of experience in one of the following fields: o Technical Support o Networking o IT Security o QA (Security/Network products) • Excellent communication (written and verbal) and interpersonal skills • Excellent analytical and problem solving skills with a strong sense of customer commitment • Basic knowledge and understanding in …

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Technical Escalation Engineer – Tier 3/4

Job Summary: We are looking for a skilled IT engineer with deep programming knowledge looking to join a fast-paced, high-energy, escalation team, working on resolving customer issues, designing large complex deployments, improving the products and training other tiers. Successful candidates will need to be able to manage multiple, high priority and visibility issues simultaneously and …

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L3 Support Engineer

L3 Support Engineer The position is for a Support Escalation Engineer to work in a team providing expert level enterprise product high level support (level/tier 3+) to a world-wide customer base. Requirements: • Experience in IT environment as System Administrator • Solid Knowledge and experience with: -Operating Systems: Linux and Windows – Networking: TCP/IP, UDP …

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Support engineer

Role specific responsibilities: • The role will be required to undertake complex problem solving and problem resolution activity, having technical experience covering a range of technical areas. • The position will be involved in the day to day operation of a 2nd and 3rd level support team at the customer site, covering infrastructure and application …

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Clinical Specialist

The Clinical Specialist position is responsible for growing the LATAM territory by conducting clinical training, provision of ongoing clinical support, participate in live demos (pre-post sales) – frontal + skype. In addition, the Clinical Specialist will manage the communications and the formal relations with the Company and its KOLs in the territory. Qualifications: A minimum …

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Technical Support Engineer

Responsibilities Working closely with customers on post-sale issues. Understand customer requirements, design the optimal integration plan (POC and long term) suitable to customer functional and performance requirements, execute the installation, follow up customer installations and on-going issues, provide on-site & remote support, and write technical documentation. Working closely with customers on post-sale issues Support sales …

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Support Engineer

Responsibilities include: •Provide tier 3 expert technical assistance to customers/partners/employees through email/phone/web conf. Required experience and skills: • Strong troubleshooting and diagnostic skills • Knowledge of network and protocols – big advantage • Experience in SQL and the following databases: MS SQL, MySQL, Oracle , DB2 • Knowledge with Unix/Linux Windows operating system • BS …

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Solution Expert

As a Solution Expert, you will act as the technical trusted advisor for the customer and be responsible to lead the onboarding process through implementation, configuration, and integrations. In this role you will also be responsible to configure the software, answering questions, and ensuring the client is satisfied with the platform. Proven experience with implementing …

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Professional Services Engineer

Principal Duties and Responsibilities: Principal Duties and Responsibilities: Identify solutions to improve application availability and stabilize to improve customer experience. Enhance operational efficiencies and effectiveness via tools, scripts, workflow, technology and process improvements Helps troubleshoot complex technical problems and provides operational crisis management. Manage infrastructure as a code , Kubernetes Clusters and various data stores …

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CUSTOMER SUPPORT – TIER 2

You Will be responsible for the trou bleshooting, analysis, investigation, testing, nnd configuration of company’s products including proprietary hardware, cloud, and mobile technologies. You Will create work processes, automate them and train implementation staff ancl other sripiox engineers. You Will Work closely with sales refs, product managers, developers, QA, and other.support engineers, to timely resolve …

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Senior Applications and Support Engineer

Required Skills and Experience ·      B.Sc. in electrical or mechanical / mechatronics engineering ·      4+ years of relevant industrial experience preferably in the motion control field ·      Good control theory knowledge ·      Experience in mechatronics, automation, or control systems – an advantage ·      Customer support experience – an advantage ·      Strong programming skills %28i.e. C, C++,VB .net%29  ·      Personal skills – good …

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Technical Pre-Sales manager

 Technical Pre-Sales manager to join our team in, Israel. WHAT YOU WILL DO Assisting regional business heads in developing sales opportunities both directly and via our network of channel partners, shaping their requirements into the final solution. Responsible for the technical aspects of RFI, RFP and Tender responses. Assisting in producing sales material, case studies …

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Field Application Engineer

Job Description-  ·  The focus of this Post-sale position is joining the Support Engineers team providing level 2/3 support and Professional Services to customers across EMEA. Primarily by our SIP, Data Networking and Voice-over-IP %28VOIP%29 gateways, IP Phones, Unified Communications %28UC%29 Applications and Appliances. ·  The FAE is responsible for the reported issues resolution cycle; …

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Application Engineer

 The opening relates to R&D activity of functional printing using laser-based techniques. Ability to translate market and customer needs to process, research printing conditions for new materials, develop process for new applications and develop process standards. Performing demos and acceptance tests for customers. Create and present technical reports to the customers.     Experience/understanding in the …

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Costumer Service Engineer

The FAE is part of the EMEA Services Team. The focus of this Post-sale position is joining the Support Engineers team providing level 2/3 support and Professional Services to customers across EMEA. Primarily by our SIP, Data Networking and Voice-over-IP %28VoIP%29 gateways, IP Phones, Unified Communications %28UC%29 Applications and Appliances. The FAE is responsible for …

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