We offer our customers the most specialized cores and algorithms to run any Computer Vision based application, including Machine Learning and Neural Networks. Areas such as Artificial Intelligence, Virtual Reality and Augmented Reality push us to deal with cutting edge technologies that our customers’ near future products require. The solutions are related to variety of …
This role reports to the Implementation Group Manager and works closely with relevant groups across the Company including Solution Architect, Integration, QA, Product Management, Pre-Sales and Support to help meet business objectives. You should be a team player who is a competent independent contributor when needed. Education, Knowledge and Skills: • Educated to degree level …
Act as the 2nd line for Customer technical cases after the FAE (1st line). Manage closure on customer issues with internal assistance from R&D and operations Review of customers design implementation, component selection, schematic, and Layout Customer system design bring-up (activation) in the lab and sometimes on-site Identify and report critical customer needs Manage customer …
We are seeking to recruit a talented Customer Support Engineer who will provide technical expertise to both our customers and to internal backend teams. If you thrive on solving complex technical issues, love connecting the dots, and enjoy working with both customers and colleagues, this is an exciting role in which you can make an …
Job Summary As Technical Trainerat, you will be responsible for delivering training content to developers, administrators, architects, and customers to drive adoption and usage of AWS infrastructure services. You’ll have an opportunity to combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships. You must have excellent communication …
As Technical support you will be responsible for: • Become the first escalation process for any technical issues • Working closely with clients and internal partners to ensure system stability • Working closely with R&D, Product, and Implementation teams for problem-solving and escalations • On-Call shifts on demand • At least 2 years …
Maintain good internal and external customer communication and minimize escalations to R&D Take full ownership of customers’ technical product issues, from initial troubleshooting and writing RCAs, to resolution and communication Prioritize daily missions/tickets and manage critical escalations Work closely with our developers, product managers, and architecture team Provide the field with proper procedures on the …
יציאה לפגישות עם לקוחות, בליווי אנשי מכירות ומתן הפתרונות הטכניים הטובים ביותר עבור הלקוח הפריסייל הוא חלק מהותי מתהליך המכירה והידע שלו והקשרים שלו עם האנשים הטכניים אצל הלקוח קריטיים לזכייה בפרויקט במסגרת התפקיד הובלת פתרונות הנדסיים בתהליכי המכירה , אפיון מערכות והצגה טכנית מערכתית בתחומי שרתים/סטורג’/תקשורת – כפתרון כולל או כאבני בנין. דרישות: ניסיון …
What will you do? Position requires both inbound (intensive R&D interaction) and outbound (customer facing) efforts. The position is a vital component in the successful development and deployment of the product. Responsibilities: The FAE is responsible for handling major support issues which involve several different R&D teams when schedule is a critical element. Therefore, FAE …
Manage, scale, and grow the company’s Technical Support team providing 24/7 global support coverage with a tiered support model. Define and implement methods, procedures, tools, and policies to ensure that high-quality service is delivered to customers Define, measure, and continuously improve key support metrics from an operational and customer satisfaction perspective. Work closely …
A blockchain-based digital courier platform that mirrors the traditional process for transferring original paper documents — electronically. Our solution enables instant, encrypted and authenticated transfer of Bills of Lading and other unique digital documents. The platform is designed to meet the needs of every member along the supply chain, from the smallest importer to the …
an ideal candidate must be self-motivated with a proven record of accomplishment in relevant vendor software sales or encompass knowledge of similar technologies. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to …
we’re looking for an experienced Presales manager / Head of Integration who loves technology and wants to change the video landscape with us. we developed a user-facing technology that helps publishers increase user engagement and revenue. Our clients include: NBA, FoxSports, Euronews and more. As the Head of Integrations, you will lead client integration and …
As a Technical support Specialist, you are responsible for Providing professional Training and customer support. Interfacing with but not limited to Sales, Service, Support, IT and Project Managers to effectively implement the Systems into physicians, customer and clinical sites and device users (subjects). This includes pre and post-sales and clinical investigation activities. Able to explain …
As a T3 Engineer you will be responsible to investigate the most complex system and application issues related to our product backend modules, in addition to non-application related issues on the following domains: Network, Topology, Servers, Hardware, Clients, Windows Operating Systems, IT, Domains management, Performance, Storage, SQL Among the various tasks of the T3 Engineer: …
You have: · Thorough knowledge of Microsoft Windows operating system and server platforms with an emphasis on Windows Server. · Good knowledge of Linux distribution and or Mac . · Excellent communication skills and a passion for providing top-notch service. (written and verbal) · Strong technical troubleshooting and problem-solving skills. · Experience with Networking …
TIER 1 or TIER 2 אנו מחפשים אחר טכנאים /ות לתמיכה בלקוחות העסקיים של החברה. כטכנאי /ת תמיכה טכני את /ה תשתמש בטלפון, ווצאפ ומיילים בתמיכה בלקוחות החברה. כטכנאי /ת תמיכה טכני תצטרך /י לדעת לינוקס ורשתות ברמה טובה. כטכנאי /ת תמיכה טכני תצטרך /י לדעת להתנהל בשפה האנגלית – קריאה, כתיבה ודיבור. כטכנאי /ת …
Roles and responsibilities Become an expert in our product suite and working hands-on with Microsoft technologies (SharePoint, Office 365), Goggle technologies (GSuite), Salesforce, Box and Dropbox. Supporting our customers by providing solutions that resolve technical issues in the integration with different clouds. Analyzing and troubleshooting software issues through the use of internal logging and …
We are seeking a Software Developer to join the Customer Focus R&D team in Petah-Tikva, Israel. Join a special and dynamic development team, dealing with customers and critical development issues that arise from the field. Daily interaction with R&D teams, QA, Support, etc. Requirements: Bachelor’s in computer engineering/computer science, or …
הגדרת התפקיד: אחריות כוללת על הובלת תהליכי שיווק ומכירות מול הלקוחות בתחום הבטחוני. הדגש בתפקיד הוא על היכולת ליצור קשר עם לקוחות פוטנציאליים בחו”ל, הבנת דרישות/צרכי הלקוח, קביעת הדרך להבאת מכירות המוצרים ועבודה מול גורמי הפיתוח על מנת לוודא כי המוצרים מפותחים על פי צרכי הלקוחות, כולל הדגמות באתרי לקוח ובתערוכות. ידע וניסיון נדרש: …
Main Responsibilities: Engineering and development of Wire Bonding product Develops solutions to assigned engineering projects including detailed design, analysis, development and organization of bonding processes, consisting of specialized designed and integration into full product. Solves a wide range of difficult problems within an engineering discipline in imaginative and practical ways, utilizes experimental methods such as …
Test SW functions and coordinate SW releases, including the content of the SW on a routine basis Support customers and residents with technical issues. Installation of the company equipment at customer sites, frequent flights. Setting and creating new processes that will help managing customer tickets, requests, and general processes to improve the work. Requirements: …
Responsibilities: Support the company’s products on customers systems remotely Escalating technical issues to R&D and working with them to achieve a resolution Mentor Tier 1-2 Support Engineers; consult on their cases and assist with escalation issues Independently troubleshoot and resolve complex issues related to the customer’s environment by analyzing product & systemic issues – Active …
תאור התפקיד: כחלק מצוות המחשוב של המשרד – עיסוק בתמיכת משתמשים במערכות השונות, טיפול בתקלות שוטפות, הדרכה על מערכות קיימות בארגון לעובדים חדשים, הדרכה על מערכת מידע חדשה. אנו מציעים סביבת עבודה נעימה ומכבדת, עם הון אנושי איכותי ושיח בגובה העיניים. המשרה מתאימה למי שמחפש עניין, עשייה והתפתחות בצד עבודה מאתגרת ואינטנסיבית בסביבת …
תוכן התפקיד: עבודה עם לקוחות גדולים (מרכזי פיתוח של חברות בינלאומיות הממוקמים בארץ), וכן חברות טכנולוגיה ישראליות ותמיכה במפיצים . הכפיפות למנהל המכירות היושב באיטליה, ועבודה תוך שיתוף פעולה עם שאר עובדי המשרד בישראל ועם מנהל הפעילות בישראל. השכלה – מהנדס אלקטרוניקה – יתרון. יש אפשרות גם להנדסאי אלקטרוניקה אם הרקע המקצועי מתאים. …
What you will be dealing with: Interact with customers to understand and process inquiries, concerns and requests about our products and services. Establish and manage our internal customer support systems and processes. Gather detailed technical information as needed and work with our developers to solve problems, evaluate and escalate priority issues as needed. …
As a Technical support you will be responsible for: • Become the first escalation process for any technical issues • Working closely with clients and internal partners to ensure system stability • Develop Monitor tools for the production environment • Working closely with R&D, DevOps and PS team for problem-solving and escalations Shifts & Weekend …
• Minimum of five (5) years of experience working in the role of a Technical Support engineer with enterprise customers in different environments.• Extensive knowledge and experience in the administration and troubleshooting of SAN/NAS storage platforms, software, and architectures• All-flash (SSD) array knowledge is a plus.• Additional knowledge and experience in the administration and troubleshooting …
Job Description: The Tier-3 Group Manager primary role is to guide, mentor and drive to success the Cardiology Tier-3 team members as they deliver a high quality service to customers, Support, Services and Sales. The group is the front line Tier for our Cardiology product and its primary objective is to ensure and enhance customer …
Primary Duties and Responsibilities • Motion control application development focusing on real time multi-axis motion programming and feedback control analysis and optimization • Work closely with high-tech equipment manufacturers in the fields of Semiconductors, Mobile Devices and Flat Panel Displays, Life Sciences, Photonics, and more, as a primary point of contact for remote and onsite …
תיאור המשרה- לחברת תקשורת בינלאומית דרוש/ה מהנדס/ת מערכת לעולמות התקשורת לחטיבה העסקית, תחום לקוחות אסטרטגיים. התפקיד כולל הובלת פתרונות הנדסיים בתהליכי מכירה, אפיון מערכות, והצגה טכנית מערכתית בדגש על תחום התקשורת. כמו כן, נדרשת היכרות ונכונות להתמחות בעולם אבטחת המידע. דרישות המשרה- ניסיון מעשי בהובלת פתרונות והנדסת מערכת בדגש על תחום התקשורת ניסיון מעשי עם …
Position Description: We are looking for an Operation Service Manager join our Global Support and customer care organization. This person will manage and review all customer operational and technical services and will communicate with all relevant counterparties and partners at the customer end. The ideal candidate will be able to work under pressure and with …
Requirements:• Minimum of 3 years as hands-on technical support engineers• Willing to append long periods of time abroad as part of the job (up to 50%)• BSc or MSc In Electrical Engineering, Computer Science or similar• Self-Motivated• Fast-Learner with the ability to master new fields• Team player• Fluent in English Advantages:• Familiarity with image processing …
התפקיד כולל: • קשר הדוק ומקצועי עם לקוחות בישראל בכל קופות החולים • תמיכה אפליקטיבית ומדעית להטמעת המוצר • ניהול תהליך שיווקי, תמיכתי ומכירתי מול מעבדות וקופות החולים • המשרה כוללת ארגון כנסים, ימי עיון והדרכות • ניהול תקציב • קשר מול יצרנים בחו"ל בנושאים מקצועיים ושיווקיים דרישות: • תואר שני במדעי החיים/טבע/מדעי הרפואה/מעבדה רפואית …
Additional details: · Working in a 3D Additive Manufacturing environment · Global on site customer visits – Site preparation, Installations, Upgrades, Preventative maintenance and break fix activities · Customers and Dealers remote support · Customers call handling (A-Z) · Troubleshoot ,diagnose and report the company`s systems symptoms · Technical writing assistance · Maintain an ongoing …
. Responsibilities: • Articulate technology and product positioning to both business and technical users • Work with sales & marketing teams through preparation and delivery of technical presentations and application notes by matching specific client business requirements with effective technical solutions • Provide constant customer feedback to executive and development teams • Document technical articles …
Responsibilities: • Take ownership of customer issues that has been reported and see problems through to resolution • Research, diagnose, troubleshoot and identify solutions to resolve customer issues • Provide prompt and accurate feedback to customers • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Ensure proper recording …
The day to day tasks are a mix of integration and Testing, per project needs and Eng. skills. We are also supporting the Customer Support team with Live issues as Experts of CA/DRM. • Minimum Requirements: 1. IT experience – Linux, Networking, Scripting 2. Self-Learning – all information exists in documents and VODs 3. Troubleshooting …
Role & Responsibilities: • Implement solution in customer networks • Provide technical support to customers and partners • Pre/Post-Sales project delivery • Hands-on project management Requirements: • +3 years in customer support or professional services • Proven experience in security company • Dealing with largest accounts • Hands-on experience with the Microsoft Windows Server OS …
דרישות: הנדסאי /ת / מהנדס /ת חשמל / בקרה / אלקטרוניקה – חובה. רקע בתחום הוידאו ועיבוד תמונה – יתרון. בעל /ת אוריינטציה שיווקית/מכירתית. נסיון של שנתיים לפחות בתפקידים דומים – חובה. יכולת עבודה עצמאית ואחריות אישית גבוהה. אנגלית טכנית ברמה גבוהה. רשיון נהיגה בתוקף – חובה.
Act as the highest escalation point within the support team. Perform an advanced analysis of the most complicated issues raised by customers and partners. (Including reproducing the scenario on lab environment, analyze logs, etc.) Work closely with R&D and global professional services teams. Maintain the highest level of expertise in designated components whilst understanding and …
מנהל מכירות – ניסיון בתחום המדיקל – חובה ניסיון בתחום הבינלאומי – מאחר ובשלב ראשון איש המכירות יתרכז בקו מוצר אחד שלנו -לא חייב להיות עם הרבה ניסיון ( 2-4 שנים) בתחום המכירות הבינלאומי אבל כן עם ניסיון ורקע בתחום . אנגלית שוטפת יכולת וניסיון בהצגת פרזנטציה ברמה גבוהה ניהול מפיצים נכונות לטיסות לחול מרובות …
o 100% משרה o שעות העבודה 09:00-18:00 o מיקום: תל אביב דרישות תפקיד: שליטה מלאה באנגלית- חובה • תואר ראשון בתחום רלוונטי או בוגר MCITP /MSCA או יוצא יחידת מחשוב צה"לית -חובה • ניסיון כשנה ב help desk – חובה • רקע בסיסי בסיסטם /תקשורת נתונים -חובה • יתרון לבעלי ידע וניסיון בתחומים הבאים: במערכות …
Duties: • Provide Pre Sales Support for the Sales Team • Provide responses to RFI/RFP • Creative thinking in building up dedicated demo environments for our customers Enterprise use cases • Demonstrate the solution to both technical and business oriented audiences • Lead Pilot/POC processes with Enterprise customers • Deliver Great demos of both On-line …
Description looking for system Integration and support Technician. Join a leading company working with global customers in the web intelligence domains. The technician role is to test, integrate and provide customer support for our systems and network related components. Requirements • At least 1 year of experience as system support • Hands-on software troubleshooting experience …
As a Customer Support Engineer you will help developers in fortune 500 companies and triple-A gaming studios.Lead the successful implementation of the company’s products in diversified software environments while learning new technologies. Your responsibilities will include: • Helping the world’s top software teams to successfully deploy the company in complex dev environments, optimize build performance …
Roles and responsibilities: • Provide onsite/online training to guide the customer through implementation • Diagnose and troubleshoot technical issues, to eventually identify the best solution within agreed time limits. • Take clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue • Ensure all issues are properly …
• At least 3 years of experience as Customer Success role in a SaaS company for Enterprise. • Fluent in French (face-to-face and in writing) • Enjoy helping clients by providing training, support and business development • Strong communications skills • Strong analytical skills • Deep knowledge of functional & object-oriented programming • Experience with …
The PSE will primarily handle all customer’s and potential customer’s product demonstrations and pilots. Additionally, will handle Tier 1 and Tier 2 levels of support, and will participate, as needed, in field activities. These levels of support, include, but not limited to the following activities: • Demonstrate product portfolio through means of presentations and live …
Responsibilities: o Identify and help execute a technical solution/strategy for specific accounts; support the sales team in maintaining trusted client relationships, produce documentation to detail any recommendations, ensuring repeatability, consistency and the adoption of industry best practice o Create solution drawings, low level technical documentation and other required documentation for complex customer requirements o Identify …
הפלטפורמה שלנו מבוססת ביג דאטה ובינה מלאכותית מאפשרת לך להגיע למהנדסים, מנהלים ועובדים מוכשרים הממתינים לראיון
אתוסיה, חברת משאבי אנוש בתחומי ההייטק והביוטק, המובילה
בתחומה בישראל. כבר קרוב לשני עשורים, מתמקדת החברה
ביצירת התאמות אופטימליות בין הזדמנויות תעסוקתיות לבין
השאיפות המקצועיות של אנשים. אנחנו “אנשים של אנשים” שרותמים
את הידע והניסיון שלנו לצד פלטפורמה טכנולוגית מתקדמת ביותר,
על מנת שנוכל לעזור לכמה שיותר אנשים למצוא את מקומם בעולם.
כל הזכויות שמורות לאתוסיה
Ethosia is a human resource leader in Israel’s high-tech and biotech fields. For the last two decades, we’ve been passionate about connecting people with purpose. Our specialized team of recruiters uses highly-accurate data, technology, and AI to match employment opportunities with people’s professional aspirations.
We harness our knowledge, expertise, and revolutionary platform to help as many people as possible find their place in the world. As mentors, partners, and dream-believers, we’re dedicated to empowering a workplace where everyone belongs.
All rights reserved to Ethosia.
