ESSENTIAL FUNCTIONS Product Support/Customer Training: – Support and train customers promptly and effectively in order to improve our customers’ productivity. – Independently providing and coordinating support for multiple designs for assigned customers through tape-out and to verify that these designs are clean within customer expectations – Apply knowledge in the areas of Custom circuit analysis, …
Candidates should have past experience in Product Management or B2B SAAS pre-sales, and with a strong engineering basis. Responsibilities & Activities: Overall responsibility of the company’s customers portfolio Onboarding customers: from executive alignment, through solution design until successful go-live. Support with technical qualification of sales opportunities Driving renewals and identifying up sell and cross-sell opportunities. …
Responsibilities: Develop and maintain client relationships with new and existing users Partner with sales to increase renewal rate and drive adoption opportunities with new and existing customer base Assist with the development of learning materials such as online documentation, training sessions and webinars Understand and communicate application features and product information for new releases and …
Tier-3 Engineer Minimum Requirements • At least 2 years of experience as System Engineer, System Administrator or T2/T3/T4 Engineer • CCNA certification (or equivalent) • MCSA certification (or equivalent) Required skills: • Strong proven competencies in troubleshooting issues in the following areas: • Application, Storage & HW Performance • Networking (inc. Firewalls, QoS, VPNs) • …
Manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Create customer strategies encouraging loyalty and retention. Responsible for leading a team of retention members. Ensuring customer service targets are met, all comments are responded to within stipulated deadlines, appropriate action is taken and …
Job description: • Installing products on site (abroad, mainly in USA) including hardware, software and IT • Implementing product to meet the customer requirements and clinical workflow • Training customers on products • Providing customer support via phone, remote connection and e-mail • Participating in the products verification and validation process Requirements: • B.Sc. in …
דרוש/ה מנהל/ת מחלקת שירות לניהול יחידה הכוללת כ-20 מהנדסי שירות ומתאמות שירות. מחלקת השירות אחראית על התקנות, תחזוקה והדרכה לציוד אותו משווקת החברה, ולתפקיד נדרש נסיון בניהול מערך שירות דומה וראייה עסקית רחבה. דרישות: – תואר אקדמאי רלבנטי – יכולת מוכחת בניהול עובדים והנעתם – נסיון בניהול מערך שירות טכני דומה – נסיון עם לקוחות …
Responsibility: • Responsible for overall post sales activities (delivery, support, professional services) and manage international support team • Matrix management of pre-sale team management • Manage international customer support and professional services team and be responsible for customer post sale engagement. • Working with Global Solutions/Sales Engineering, Planning and Design in developing, presenting and delivering …
Job Description: Application Engineering and Product support, including new business/ projects development. Responsible for developing ideas for new products, new applications and new designs for non –standard products. Customers Technical support, program management and technical marketing Business travel- 30%. Main Requirements: B.S. degree in engineering or a related technical discipline. Minimum of 3-5 years of …
Qualifications: • Experience in Linux – Must. • Experience in a system administration or service providing position – Advantage. • Knowledge/ Experience with databases, LDAP, Apache httpd, Apache Tomcat – Advantage. • Development experience (Java knowledge or Platform development) – Advantage. • Strong troubleshooting and problem-solving skills. • Programming/ Debugging skills – Advantage. • Networking …
A market leader in cloud data protection are looking for a talented Cloud Support Engineer to join our team in Haifa. Qualifications At least 3-4 years of experience in a customer service role, working with enterprise customers & with complex products/systems Ability to effectively communicate in English, written and verbal – A MUST%21 Self-learning ability …
We are looking for a Hardware Application Engineer, to maintain and support our strong collaboration with our customers. What You Will Be Doing Lead customers through all stages of designing their systems based on company EC/SIO/TPM ICs from planning till production. Respond and resolve customer hardware related issues and requests, reported by the regional support …
We are looking for Product Support Specialist with a background in tier 1/2 support to join us in building next-generation Telehealth and Medical Solutions to be used by millions of patients and clinicians worldwide. You will support our customers with their production environments and the company Employees while providing an outstanding customer experience. If you%27re …
Job description: Technical support on Sarine products, Including Machines, Applications and SAAS solutions. Act as Tier 3 for Service Calls, work closely with RnD to provide solutions based on Tier 1/2 technical inputs. Knowledge Building – Creating Training materials for Release / Upgrade products, Support manuals, Refresher course for technician at field. Early involvement and …
We are looking for an Application Engineer %28AE%29 to handle interactions with Electronics/High-tech industry customers and Embedded GPU consumers. This AE will promote solutions of our technology partners and technically support OEM customers who use NVIDIA’s edge platform, JETSON, as well as complementary solutions. What You%27ll Be Doing · Account management of customer accounts. …
is seeking a talented Technical Writer to join our growing team. As a Technical Writer, you will play a crucial role in creating clear, concise, and comprehensive documentation for our cybersecurity solutions and products. This position offers an exciting opportunity to collaborate with cross-functional teams, translate complex technical concepts into user-friendly documentation, and contribute to …
Main responsibilities: Uses in-depth product knowledge to provide technical expertise and support to customers. Provides consultation to prospective users and/or product capability assessment and validation. Provides training in the implementation domain products. Provides technical expertise to sales staff through sales presentations and product demonstrations. Assists the sales staff in assessing the potential application of …
Requirements: · Minimum 3 years of technical experience with IP/MPLS router products in a communications service provider environment. · Familiarity and experience with Cisco and Juniper IP Routing solutions. · Excellent oral and written communication skills are essential, must be able to multi-task and work on multiple projects simultaneously. · Must have strong work ethic, …
הפלטפורמה שלנו מבוססת ביג דאטה ובינה מלאכותית מאפשרת לך להגיע למהנדסים, מנהלים ועובדים מוכשרים הממתינים לראיון
אתוסיה, חברת משאבי אנוש בתחומי ההייטק והביוטק, המובילה
בתחומה בישראל. כבר קרוב לשני עשורים, מתמקדת החברה
ביצירת התאמות אופטימליות בין הזדמנויות תעסוקתיות לבין
השאיפות המקצועיות של אנשים. אנחנו “אנשים של אנשים” שרותמים
את הידע והניסיון שלנו לצד פלטפורמה טכנולוגית מתקדמת ביותר,
על מנת שנוכל לעזור לכמה שיותר אנשים למצוא את מקומם בעולם.
כל הזכויות שמורות לאתוסיה
Ethosia is a human resource leader in Israel’s high-tech and biotech fields. For the last two decades, we’ve been passionate about connecting people with purpose. Our specialized team of recruiters uses highly-accurate data, technology, and AI to match employment opportunities with people’s professional aspirations.
We harness our knowledge, expertise, and revolutionary platform to help as many people as possible find their place in the world. As mentors, partners, and dream-believers, we’re dedicated to empowering a workplace where everyone belongs.
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